Last Updated: May 18, 2026
Traxen Inc. (“Traxen,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, retain, and protect information when you visit our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Traxen Inc. operates this website. You can contact us at:
Email: support@traxen.ai
Phone: +1 (616) 287-2936
For privacy-related questions or requests, please contact us at support@traxen.ai.
2. Information We Collect
We collect limited information through our website, including:
- Cookies, including first-party cookies used for site functionality and operation.
- Analytics data, including Google Analytics session data. This data is not tied to specific users by name.
- Form submissions, including any information you choose to provide through forms on our website.
We do not use analytics data to personally identify individual users.
3. How We Collect Information
We collect information in the following ways:
- Automatically through first-party cookies.
- Automatically through Google Analytics.
- Directly from you when you submit information through a website form.
We do not independently register website analytics data to specific user identities. As a result, analytics data is generally aggregated or session-based and is not maintained in a way that allows us to retrieve data for a specific named individual.
4. How We Use Information
We use the information we collect for the following purposes:
- To operate and maintain our website.
- To improve our website, services, and product experience.
- To understand website usage through analytics.
- To respond to inquiries or requests submitted through website forms.
5. Cookies and Analytics
Our website uses first-party cookies and Google Analytics.
Google Analytics helps us understand how visitors interact with our website. The analytics information we collect is not tied to specific users by name. Because we do not maintain analytics data in a way that identifies individual users, we generally cannot retrieve, modify, or delete analytics data for a specific user.
You may be able to manage cookies through your browser settings. Please note that disabling cookies may affect how our website functions.
6. How We Share Information
We do not sell, share, or use user data for targeted advertising.
We do not share information with third parties except as needed for Google Analytics to provide website analytics services.
7. Your Privacy Choices and Rights
Because our analytics data is not independently registered to specific users, we do not currently have a practical way to access, modify, export, or delete analytics data associated with a specific individual.
For information submitted through website forms, you may contact us at support@traxen.ai with questions or requests related to your submitted information. We will review and respond to requests as appropriate and as required by applicable law.
8. Data Retention
We retain analytics information indefinitely for site operation, analytics, and product improvement purposes.
We also retain personal information submitted through website forms indefinitely, unless we determine that retention is no longer necessary or we are required by applicable law to delete it.
9. Security
Google Analytics utilizes HTTPS encryption for analytics-related data transmission. Information we maintain is stored on our authentication-required webhost, Bluehost.
While we use reasonable safeguards to protect information, no website, hosting provider, or method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.
10. Children’s Privacy
Our website is not intended for children. We do not knowingly collect information from children.
If you believe a child has provided information to us, please contact us at support@traxen.ai.
11. International Users
Although we only serve customers in the Americas, our website may be accessed by international users. By using our website, you understand that information may be processed and stored in the United States or other locations where our service providers operate.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
Traxen Inc. may update this Privacy Policy at any time. When we make updates, we will revise the “Last Updated” date above.
The current version of this Privacy Policy will be available on our website’s Privacy Policy page at any time.
14. Contact Us
For questions about this Privacy Policy or our privacy practices, please contact us at:
Traxen Inc.
Email: support@traxen.ai
Phone: +1 (616) 287-2936